Motivation Quotation......

Aku meminta kepada Tuhan setangkai bunga, segar, Ia beri kaktus berduri. Aku minta kupu-kupu diberinya-Nya ulat berbulu. Aku sedih dan kecewa. Namun kemudian, kaktus itu berbunga indah sekali dan ulat itupun menjadi kupu-kupu yang sangat cantik. Itulah jalan Tuhan, indah pada masaNYA! Tuhan tidak memberi apa yang kita harapkan. Tapi Dia memberi apa yang kita perlukan. Kadang kala kita sedih, kecewa dan terluka. Tapi jauh di atas segalanya Dia sedang mengatur yang terbaik dalam kehidupan kita.............................................

Friday, January 23, 2009

Knowledge Sharing/Knowledge Management in Organizations

By Dr. Claire McInerney

What is knowledge management? One definition says, “Knowledge management (KM) is an effort to increase useful knowledge within the organization. Ways to do this include encouraging communication, offering opportunities to learn, and promoting the sharing of appropriate knowledge artifacts.” (McInerney, p. 1014)
Knowledge management belongs to many disciplines, but is owned by none. Researchers and practitioners from the fields of Management, Communication, Information Science, Human Resources, Organizational Science, and Education have been investigating how learning and interaction create new knowledge in an organizational context with more intensity in recent years. In an information age knowledge workers need tools and guidance to manage the vast amounts of data and information that are so available and are the foundations on which knowledge is built. Some see ‘knowledge management’ as an odd turn of phrase, since knowledge resides in the person and is more process than thing, however, most would admit that continuous learning and effective knowledge sharing are certainly benefits to any work group. The term ‘knowledge management’ includes all activities that can encourage learning and knowledge development such as the creation of ‘communities of practice’ within an organization where those who have similar interests can meet, learn from each other, and discuss topics of mutual interest.
Two works rise to the top of “must read” lists in the field of knowledge management: Working Knowledge: How Organizations Manage What They Know by Thomas H. Davenport and Laurence Prusak (1998, Harvard Business School Press) and The Knowledge Creating Company by Ikujiro Nonaka and Hirotaka Takeuchi (1995, Oxford University Press). The Davenport and Prusak book is a down to earth look at what knowledge management means in everyday work situations, and it is filled with anecdotes, examples, and case studies based on the authors’ experiences and research in many business and government venues. The Nonaka and Takeuchi work provides an in-depth discussion of a theory of knowledge management and explains how organizations can adapt structures and strategies to increase innovation and knowledge development among employees. Most of the examples come from Japanese companies, but the lessons learned can be applied to organizations in the US and other countries.
Many accessible articles exist on the topic of knowledge management on Internet websites, and they serve the purpose to inform the lay public. A good way to get a snapshot of knowledge management as seen by scholarly academic researchers (including two current Rutgers professors), though, is to read the special issue of the Journal of the American Society for Information Science and Technology (JASIST, volume 53, number 12) that was devoted to KM. David C. Blair’s article “Knowledge Management: Hype Hope, or Help?” is particularly well-written and instructive for anyone interested in the topic. JASIST is available on the Rutgers University libraries’ website, electronic journals section:
Rutgers University Libraries Journal Index
McInerney, C. (2002). Knowledge Management and the Dynamic Nature of Knowledge. Journal of the American Society for Information Science & Technology, 53 (12), 1009-1018.


siti mazwin kamaruddin said...

Salam and Hi Intan, I read Blairs article this morning and liked it. Especially the part about Communities of Practice. Yes, the concern and quest on how to go about establishing, maintaining, and
facilitating communication inter and intra experts and novices in KM is also the concern in what Im exploring i.e "social learning". Thanks for leading me to this article - k win.

mama3hz said... oooo...i know which article that you's ok..I'm happy on that..honestly i pun tak google lagi article Blair tu...byk sungguh keje akhir2 ini....sounds good for you...keep it good readings dear....