Understanding knowledge management and information management: the need for an empirical perspective
Abstract
Is Knowledge Management (KM) an emerging discipline or just a new label for Information Management (IM)? To provide some answers to this question, the article summarizes empirical evidence of how KM is practiced in several types of organizations demonstrating the variety of organizational approaches that are used and the processes that are involved. Based on an exploratory study of KM practices, the article presents a typology of methodologies that are employed in various organizations to illustrate what may be considered as the particular nature of KM to show potential differences with IM. The first section of the article discusses the concepts associated with the management of information and knowledge. The second part provides a description of the conceptual framework used for the study and a presentation and discussion of the results.
How to cite this paper:
Bouthillier, F. and Shearer, K. (2002). "Understanding knowledge management and information management: the need for an empirical perspective" Information Research, 8(1), paper no. 141 [Available at http://InformationR.net/ir/8-1/paper141.html]
Last updated: 18th March, 2002
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment